"Human nature” CAN be changed – at least as far as behaviours in the workplace are concerned

Human Factors

We have compiled a suite of training workshops focussing on the wider human factors approach.

By training all personnel in the following, “human nature” CAN be changed – at least as far as behaviours in the workplace are concerned.

Click on a workshop below to learn more information.

Understanding Risk-taking Behaviour in the Workplace

Overview

This intensive workshop examines the cognitive and behavioural processes behind risk-taking behaviour. This session will focus on developing the understanding needed to identify and manage the factors behind the often unpredictable workplace behaviours identified as factors in accident causation.

To do this we will examine the following:

An introduction to Human Factors in Safety
The implications of adding ‘behaviour’ into the Hazard definition
Understanding Risk
Risk-taking behaviour
The role of Culture, Motivation, Perception, Decision-making and Attitudes
The foundation of Error
Risk Homeostasis as a concept
Incentive programs and risk-taking behaviour
Measuring risk-taking behaviour – the role of Audits
Human Risk Management Tools

Target Audience

The workshop will be of particular benefit to Safety and HR Professionals seeking an understanding of human risk-taking behaviour.

Duration

2 days

Human Factor considerations in Risk Assessment & Management

Overview

This workshop will examine the influence of the human cognitive decision-making process on the risk assessment process. We will look at how risk is interpreted differently based on a variety of normal human traits – and how this influences the ultimate risk management decisions taken in the workplace.

A real eye-opener, this workshop will lead to a total revamp of your present risk assessment and management program! We will work through a number of real-life case studies, combining these into a practical risk management framework.

We will examine:

‘Behaviour’ into the Hazard definition
Perception
Cognition
Decision-making
Risk Analysis overview
Understanding the human influence in risk assessment

Target Audience

The workshop will be of particular benefit to Risk Management and Safety Professionals seeking an understanding of the “human factor” in the risk management process.

Duration

1 day

Human Error Fundamentals

"To err is human…..or is it?"

"I cannot accept that accidents only befall the incompetent and increasingly I find myself wondering how it is that competent people in beneficial surroundings can make serious mistakes." 

Rod Johnson - U.K. Coastguard Agency Training Officer

It has been estimated that up to 90% of all workplace accidents have human error as a primary cause. But simply writing off accidents to “operator or worker error” is a simplistic, if not naive, approach to mishap causation.

So, what then is Human Error? One accepted definition is: A departure from accepted or desirable practice on the part of an individual or a group of individuals that can or does, result in unacceptable or undesirable behaviour.

This workshop will examine the theory behind human error using the latest scientific knowledge and models to provide in-depth understanding of this human trait.

To do this we will examine the following:

Understanding Human Error
Differentiating between Error and Violation
Understanding the limitations of human behaviour
Using system design to minimise error

Target Audience

The workshop will be of particular benefit to Safety Professionals seeking an understanding of the role of “human error” in accident causation.

Duration

1/2 day

Getting to a “Just Culture”

A “Just Culture” has been described as an atmosphere of trust in which people are encouraged, even rewarded, for providing essential safety-related information, but in which they are also clear about where the line must be drawn between acceptable and unacceptable behaviour.

Just Culture has also been defined as a culture in which front line operators or others are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training, but where gross negligence, wilful violations and destructive acts are not tolerated.

This workshop will:

Examine the principles behind this approach,
Provide the tools to measure current climate, and
Show participants how to develop a practical approach to implementation
In addition, the question of disciplinary action or not (punishment versus learning), in the context of error and violation, will be discussed.

This is a critically important component of effective and positive safety culture development in the workplace.

Target Audience

The workshop will be of particular benefit to Safety and HR Professionals seeking an understanding of “just culture” in a modern workplace.

Duration

1/2 day

Interested in Human Factors Training?

We can provide bespoke driven Human factors training and consultancy for your business.

Human Factors

"Human nature” CAN be changed – at least as far as behaviours in the workplace are concerned

Risk Management

It’s about a new way of thinking. It’s all about RISK...

Safety Management Systems

Delivering enduring safety improvements through proper Safety Management Systems

Accident Investigation

Whether it’s an accident, incident, or a near-miss, proper investigation is crucial